Refund Policy

Effective Date: August 2025

At Silver Linings powered by the Gold Ore Store (“Silver Linings,” “we,” “us,” or “our”), we value transparency and integrity in every transaction. Due to the nature of our business and the market sensitivity of precious metals and collectibles, we maintain a strict “All Sales Are Final” policy.

1. All Sales Are Final

Once a transaction is completed—whether in-store or (if applicable) online—it cannot be canceled, refunded, or exchanged. This includes, but is not limited to, purchases of:

  • Precious metals (gold, silver, platinum, etc.)

  • Numismatic or collectible coins

  • Bullion products

  • Jewelry

  • Gift items or accessories

This policy is necessary due to the real-time pricing and market volatility of our inventory.

2. Exceptions for Defective or Misrepresented Items

In rare cases where an item is clearly defective or was materially misrepresented, we may, at our sole discretion, offer a replacement or issue store credit. To be considered, you must:

  • Contact us within 3 calendar days of purchase or delivery

  • Provide proof of purchase

  • Return the item in its original condition, with all packaging, documentation, and accessories

We reserve the right to inspect and verify the condition of the item before making any decision.

3. Legal Compliance

This policy is in accordance with applicable federal and Utah state consumer protection laws. While we do not offer refunds under normal circumstances, we will comply with any mandatory refund rights required by law in specific situations (e.g., instances of fraud or breach of contract).

4. Questions or Concerns

We are committed to honest and fair business practices. If you have any questions about your transaction or this policy, please contact us:

Silver Linings powered by the Gold Ore Store
7 N Main St, St. George, UT 84770
Phone: (435) 703-9119
Email: TheGoldOreStore@gmail.com